Citizen's Charter

Below are the Services of the TESDA Training Center and TESDA Administered School.

Technical Education and Skills Development Authority

Regional Training center - korea Philippines vocational training center, Davao

CITIZEN'S CHARTER

Reference:
TESDA CITIZEN'S CHARTER
(CY 2021 Edition)

list of services

TESDA Training Center (External Services)

The process where TVET graduates or workers undergo an assessment to obtain a National Certificate (NC) or Certificate of Competency (CoC).

Office or Division:		Office of the Administrator
Classification:		Simple
Type of Transaction:		G2C- Government to Citizen
Who may avail:		Those who are interested to take the assessment in the different qualifications offered by the TESDA Training Institutions
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE

CLIENT STEPS	AGENCY ACTIONS		FEES PAID		PROCESSING TIME	PERSONAL RESPONSIBLE
1. Accomplish Application Form and Self –Assessment Guide	1. Check the Forms		None		5 Minutes	CAC Processing Officer
2. Secures Order of Payment	2. Issues Order of Payment		None		2 minutes	CAC Processing Officer Administrator Office of the Administrator
3. Pays assessment fee (for walk-in applicants)	3. Accepts payment and issues Official Receipt		The fee depends on the qualification		2 Minutes	Cashier Administrator Office of the Administrator
4. Submits Official Receipt Number is indicated	4. Receives and checks the Official Receipt Number		None		1 Minute	CAC Processing Officer AC Manager Administrator Office of the Administrator
5. Receives Admission slip	5. Issues Admission slip		None		1 Minute
6. Undergo Assessment					1 day	CAC Processing Officer AC Manager Administrator Office of the Administrator
	TOTAL:		The fee depends on the qualification		1 day and 6 Minutes

Application for Scholarship and Enrollment

This service pertains to the enrollment and registration of interested citizens to a certain training program offered by the training center.

Office or Division:		Office of the Administrator/Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		– K12 Graduates; – Working Age Population; – Any citizen who is qualified for a given Training Program
CHECKLIST OF REQUIREMENT				WHERE TO SECURE
1. Duly accomplished Registration Form/Enrolment Office of the Form (1 original) (MIS 03-01, Ver 2020)				Office of the Administrator/Information Office
2. Form 137/ ALS Certificate/ Transcript of Records/ Diploma / High school Diploma / equivalent (1 certified true photocopy)				Last School Graduated or Attended / Applicant
3. NSO/PSA Birth Certificate (1 photocopy)				Philippines Statistic Authority
4. Marriage Certificate (for married women only) (1 photocopy)				Philippines Statistic Authority
5. Pictures a. Passport size, white background with name tag (4 pieces) (w/ collar and non-digital) b. 1 x 1, (5 pieces)				Applicant
CLIENTS STEPS	AGENCY ACTIONS		FEES TO PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries on the training available for enrollment	1.1 Provides Information on the available training and Programs 1.2 Issues Applicant’s Information Sheet and Interview Sheet		None		5 Minutes	Front Desk Officer Administrator Office of the Administrator/Center Chief
2 Fills out and submits Applicant’s Information Sheet and Interview Sheet	2. Checks completeness of Applicant’s Interview Sheet		None		15 Minutes	Trainer Administrator Office of the Administrator
3.a. Attends Interview 3.b. Takes Qualifying Exams	3.1.a. Interviews and assesses applicant; or 3.1.b. Administers qualifying examination 3.2. Issues registration form and list of requirements		None		20 Minutes Or 1 Hour, 15 Minutes	Trainer Supervisor Administrator Office of the Administrator Testing Officer Center Chief
4. Accomplishes registration form and receives a list of requirements (MIS 03-01, Ver 2020)	4. Evaluates requirements as to completeness and correctness		None		20 Minutes	Register Administrator Office of the Administrator/Center Chief
5. Receives admission slip	5. Encodes student’s registration to T2MIS and issues admission slip		None		15 Minutes	Register Administrator Office of the Administrator/Center Chief
	TOTAL:		None		1 Hour, 15 Minutes Or 2 Hours, 30 Minutes

Conduct for Competency and Assessment

The process where TVET graduates or work undergo an assessment to obtain National Certificate (NC).

Office or Division:	TESDA – Regional/Provincial Training Center
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Graduates / Industry Worker
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Certifies true copy of Training Certificate 2. Certificate of Employment			TRAINING CENTER EMPLOYER
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Secures Orders of Payment (for non-scholarship program)	1.1 Issues order Payment	None		2 Minutes	CAC PROCESSING OFFICER ADMINISTRATOR OFFICE OF THE ADMINISTRATOR
2. Pays assessment fee (for walk-in applicant)	2.1 Accept payment and Issue an Official Receipt	The fee depends on the Qualifications		2 Minutes	CASHIER ADMINISTRATOR OFFICE OF THE ADMINISTRATOR
3. Submit Official Receipt Number is indicated	3.1 Receives and Checks the Official Numbers	None		1 Minute	CASHIER ADMINISTRATOR OFFICE OF THE ADMINISTRATOR
4. Receives admission slip	4.1 Issues Admission Slip	None		1 Minute	CASHIER AC Manger ADMINISTRATOR OFFICE OF THE ADMINISTRATOR
5. Undergoes assessment		None		1 Day
	TOTAL:	The fee depends on the Qualification		1 Day and 6 Minutes

Issuance of Certificate of Training

Certificates of Training are issued/released to graduates after their completion of a TESDA registered training program.

Office or Division:		Office of the Administrator/Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Graduates of the training program offered by the Training Center
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Dully accomplished Request Form				Registrar’s Office
2. Clearance 3. Certificate of Completion for OJT/SIL for qualifications that require OJT/SIL or Certificate of Employment for those directly employed.				Registrar’s Office
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes the request form and submits the requirements	1.1 Checks the authenticity and validity of the documents submitted		None		5 Minutes	Register Administrator Office of the Administrator/Center Chief
	1.2. Verifies/Checks the name of the graduate in the Master list		None		20 Minutes	Register Administrator Office of the Administrator/Center Chief
2. Receives Certificate of Training and signs the Training Certificate Record Book	2. Releases Certificate of Training		None		5 Minutes	Register Administrator Office of the Administrator/Center Chief
	TOTAL:		None		30 Minutes or 10 Minutes

Replacement of Lost Training Certificate

This service is provided to replace the valid but lost Training Certificate of a graduate.

Office of Division:		Office of the Administrator
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Graduates of TESDA Training Centers who have lost his/her training
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Letter of Request (1 original)				Applicant
2. Dully Notarized Affidavit of Lost (1 original)				Applicant
CLIENT STEP	AGENCY ACTIONS		FEES BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submits documentary requirements	1.1 Checks the completeness and correctness of documents		None		30 Minutes	Registrar Admin Office
	1.2 Verifies profile of the graduate in the T2MIS		None		30 Minutes	Registrar Admin Office
	1.3 Prepares, prints, and releases the training certificate		None		30 Minutes	Registrar Administrator Admin Office
2. Pays replacement fee	2.1 Receives payment		PHP 100		10 Minutes	Cashier Admin Office
	2.1 Receives payment		None		10 Minutes	Cashier Admin Office
3. Receives re-issued Training Certificate
	TOTAL:		PHP 100		1 Hour 50 Minutes

Cummunity - Based Training

Availment of Community-Based Training to all qualified clients.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Complex Transaction/Highly Technical
Type of Transaction:		G2C – Government to Citizen G2G – Government to Government
Who may avail:		All
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Fully Filled up Application Form (1 original)				PTC – Davao/Community-Based Training Focal
2. Picture, passport size, white background with collar and name tag (2 pieces)				Client
3. Photocopy of Birth Certificate or Marriage Contract				Client
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries on the Community Based Training Available for enrolment	Provide information to clients as to CBT programs available		None		10 Minutes	CBT Focal / Officer of the Day
2. Accomplishes registration form and receives a list of requirements	Receives accomplished registration form with the requirements		None		15 Minutes	CBT Focal / Offices of the Day
3. Receives Admission Slip	Receives admission slip and implements the program		None		5 Minutes	CBT Focal
	TOTAL:		None		30 Minutes

Customer Inquiry and Feedback Thru public Assistance and Complaint Desk

The Agency through its Public Assistance and Complaint Desk (PACD) receives, facilitates, assesses, and provides information and other needs of the walk-in customers.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		All
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly Accomplished Customer Feedback Form per Customer				Admin Office
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Visit the training	Fill out the customer feedback		None		1 Minute	Help Desk Officer
2. Fill out the Customer Feedback Form.	Provide Customer Feedback Form		None		2Minutes	Help Desk Officer
3. Accomplish Customer Feed From	Advice to drop the form in the drop box		None		1 Minute	Help Desk Officer
	TOTAL:		None		4 Minutes

Customer Inquiry and Feedback Thru Calls

The Agency through its Hotline number receives, facilitates, assesses, and provides information and other needs of the customers.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		All
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Call Hotline numbers
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Call the training center thru official Hotline numbers.	Answer client queries		None		2-3 Minutes	Training Department Assessment Office Registrar
2. Ask for assistance.	Provide information		None		2-3 Minutes	Admin Staff
	TOTAL:		None		6 Minutes

Customer Inquiry and Feedback Electronic Mails

The Agency through its Hotline electronic mail address and SMS number receives, facilitates, assesses, and provides information and other needs of the customers.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		All
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Visit the Training Center / Call Thru Hotline numbers or email for Inquiries				Admin Office
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Message the training center from the Official Email Address	Response message		None		3 Minutes	Customer Satisfaction Focal
2. Ask queries	Provide Assistance / Information		None		3 Minutes	Customer Satisfaction Focal
	TOTAL:		None		6 Minutes	Customer Satisfaction Focal

Conduct of Training Induction Program

A process wherein a Scholar is given an Orientation about its programs and services at the start of the training program. The Rules and Policies on the conduct of training are also part of the discussion.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Filipino Citizen at 18 yrs. Old and above.
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Admission Slip Attendance to the TIP				Registrar
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Present the Admission Slip to the Registrar	Accept admission slip and validate the identification of the trainee		None		1 Minute	Registrar
3. Attend the Training Induction Program (TIP)	Conduct Training Induction Program		None		50-60 Minutes	Scholarship Focal/TESDA Staff
4. Sign the attendance sheet	Administer the signing of the attendance sheet		None		1 Minute	Scholarship Focal/TESDA Staff
	TOTAL:		None		52 Minutes Or 1 Hour & 2 Minutes

Conduct of Training Induction Program

Training Induction Program (TIP) under the new normal is being conducted to explain the implementation of TESDA’s Scholarship Program to the scholars through video or online conferencing channels.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Complex Transaction/Highly Technical
Type of Transaction:		G2C – Government to Citizen G2G – Government to Government
Who may avail:		New Trainees
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Submit Request Letter for TIP to Provincial Director				Registrar
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Attend Training Induction Program.	Conduct Training Induction Program		None		50-60 Minutes	Any TESDA Staff who have the authority to conduct the TIP
2. Submit needed documents	Receive lacking documents		None		2 Minutes	Registrar
3. Sign the TIP attendance sheet	Provide TIP attendance		None		2 Minutes	Registrar
	TOTAL:		None		1 Hour & 4 Minutes

Payment of Training Support Fund

Training Support Fund is the allowance given to the TWSP, STEP, PESFA, and UAQTEA scholars who availed of training. The processing of the 50 % payment for this allowance starts upon receipt by the Provincial/District Office of the certification on payment of training support fund and the list of scholars submitted by TVIs ends with the release of the allowance to scholars.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Scholars
CHECKLIST OF REQUIREMENTS				WHERE TO SURE
1. Photocopies of SGs w/CTC				Admin Office / Scholarship Unit
2. Enrollment Report Copies				Admin Office / Registrar
3. Annex D Original and Photocopy				Admin Office / Scholarship Unit
4. Photocopy of Attendance w/CTC				Admin Office / Scholarship Unit
CLIENT STEP	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the document to TESDA – Davao under the Scholarship unit.	Receive and check the correctness of the document		None		2-3 Days	TESDA PO – Davao Scholarship Unit
2. Receive Training Support Found	Secure the completeness of the documents		None		15 Minutes	TESDA PO – Davao Accounting
	TOTAL:		None		3 Days and 15 Minutes

Availment of Scholarship Program

This service pertains to the enrolment and registration of interested citizens to a certain training program offered by the training center.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Filipino Citizen who are qualified for a given Training Program
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
• HS Diploma or equivalent • Birth Certificate from PSA • Barangay Clearance • Medical Certificate (fit to undergo training) • Personal Accident Insurance • 4 pcs — 1”x1” ID picture with white background • 4 pcs. — Passport Size ID Picture with collar, white, non-digital • Sketch of residence • Long Folder w/ Fastener				• From your previous school (Registrar) • From the Philippines Statistics Authority (PSA) • From your Barangay • From your Rural Health Unit (RHU) • Any Accident Insurance Provider • Any Photo Studio
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
a. Inquire from the registrar about the program of interest	Provide information on the training scholarship program		None		3 minutes	Registrar Training Department
b. Register online Wait for a call	Call Applicant		None		145 minutes	Registrar Trainer
c. Conduct Interview the Power Test Exam	Interview the applicants		None		20 minutes	Scholarship Focal / TESDA Staff
d. Accept the submitted requirements	Accept/check the requirements submitted by the applicants		None		5 Minutes	Registrar
	TOTAL:		None		173 Minutes

Availment of Scholarship Program

Facilitating and providing information to the customers inquiring on scholarship availment.

Office of Division:		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2C – Government to Client
Who may avail:		All
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Report Card of High School Diploma, TOR (2 copies).				School Registrar
4 Clear copies of 1×1 picture with white background and collar.
Medical Certificate fit to undergo training				Rural Health Unit
Barangay Clearance (2 copies)				Barangay Hall
NCAE Result or Power Test
Fully Filled Up Learner’s Profile Form (MIS 03-01)				TESDA Training Center
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. The Trainee applicant will go directly to MIS Focal/Registrar.	1. Explains the application process		None		5 Minutes	Registrar
2. The MIS Focal/Registrar orients the applicant on the application process	2.1. Asks the applicant /Trainee what he/she wants		None		5 Minutes	Registrar
	2.2. Orients applicant Trainee on the program offerings and services of the Center.		None		5 Minutes	Registrar
	2.3. Explains the requirements 2.4. Asks the applicant/trainee to fill up LPF (MIS-03- I 01)		None		5 Minutes	Registrar
3. The Applicant trainee signs in the Log sheet	3. Signs in the Log Sheet provided by the MIS Focal/Registrar		None		1 Minute	Registrar
4. Registrar Provides Learners Profile Form and list of requirements to the client.	4. Registrars advise the training applicant to fill out the necessary details in the Learners Profile Form Gives the list of requirements		None		5 Minutes	Registrar
5. The trainee/applicant secures the complete requirements.	5. Validate the submitted requirements by the applicants		None		3 Minutes	Registrar
6. The Trainer conducts interview/orientation n for qualifiers.	6. Determines if the applicant is qualified for the chosen qualification		None		30 Minutes	Trainee per qualification
	6.2. Orients the applicants on specific requirements per qualification 6.3 Asks the trainee to answer the interview guide questions 6.4 Gives the schedule for the start of the training period 6.5 Gives the Admission slip to the trainee/applicant					Trainee per qualification
	TOTAL:		None		57 Minutes

Payment of Scholarship Voucher

Settlement of government payable/obligation related to scholarship implementation. It shall be covered by Disbursement Voucher. All Disbursement Voucher must undergo the process of

Checking, verification, validation, and mathematical computation before it is certified and approved by authorized signatories/officials and employees.

Office of Division		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Billing statement 2 copies 2. Terminal Reports 2 copies 3. Signed SG (original and photocopy w/CTC) 4. Annex C (original and Photocopy)				Admin Offices / Scholarship Unit and Registrar
5. Daily Attendance Sheets Original Justification of erasures if applicable				Admin Office / Scholarship Unit and Registrar
CLIENTS STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submit documents to TESDA PO – Davao Under Scholarship unit.	Receive and check the correctness of the documents		None		2-3 Days	TESDA PO-Davao Scholarship Unit
2. Receive Training Cost	Transfer allocated fund to PTC – Davao Trust Fund		None			TESDA PO-Davao Accounting
	TOTAL:		None		2-3 Days

Catering Services

TESDA Women’s Center Canteen provides catering services to other government agencies and non-government organizations.

Office of Division		TESDA – Regional/Provincial Training Center
Classification:		Simple
Type of Transaction:		G2G – Government to Government G2B – Government to Business
Who may avail:		other government agencies and non-government organizations
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Duty accomplished Catering Form				Canteen Supervisor
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submits duly accomplished Catering Request Form	1.1 Receives Catering Request Form 1.2 Prepares menu plan and computation of the cost of catering service based on prescribed pricing		None		10 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
2. Receives and agrees to the menu plan and catering service cost	2.1. Provides the menu plan and catering service cost		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	2.2. Endorses menu plan to the kitchen staff and service attendants		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
3. Receives catering services	3.1. Renders catering services		Based on the agreed cost of Catering services		Depends on the request of the client	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
4. Pays the bill	4.1 Receives payment 4.2 Issues Official Receipt		None		5 Minutes	Canteen Supervisor, FASSU Head, Center Chief
	TOTAL:		Based on the agreed cost of catering services		30 Minutes

Dormitory Services

Selected TESDA Training Centers provide dormitory services to external clients.

Office of Division		Office of the Administrator / Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen G2B – Government to Business G2G – Government to Government
Who may avail:		Trainees, Job Order Personnel, and others referred by TESDAns
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Registration Form				Dormitory Manager
2. Order of Payment				Dormitory Manager
CLIENT STEP	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries about room availability	1. Answers queries and provides Registration Form		None		5 Minutes	Dormitory Manager Administrator Office of the Administrator
2. Fills out and submits Registration Form	2. Receives accomplished Registration Form And issues Order of Payment		None		5 Minutes	Dormitory Manager Administrator Office of the Administrator
3. Receives the Order of Payment and pays the dormitory fee	3. Accepts payment and issues Official Receipt		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP150/ pax/day Non-Aircon Room: PHP50/ pax/day		1 Minute	Cashier Administrator Office of the Administrator
4. Presents the OR to the Dormitory Manager	4. Checks OR and provides room key		None		3 Minutes	Dormitory Manager Administrator Office of the Administrator
5. Checks in to the designated room	5. Ensures completeness of amenities		None		3Minutes	Dormitory Manager Administrator Office of the Administrator
	TOTAL:		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP150/ pax/day Non-Air con Room: PHP50/ pax/day		17 Minutes

Rental of Function Room

Functions Rooms at the TESDA Women’s Center are rented by external clients.

Office of Division		Office of the Administrator / Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen G2B – Government to Business G2G – Government to Government
Who may avail:		ALL
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Online Reservation Form				Reservation Officer
2. Order of Payment				Reservation Officer
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes the Online Reservation Form	1.1 Receives and confirms accomplished Online Reservation Form		None		2 Minutes	Reservation Officer, FASSU Head, Center Chief Office of the Center Chief
	1.2 Makes Schedules and necessary coordination with the concerned personnel on the preparation of the Function Room Reserve		None		5Minutes	Reservation Officer, FASSU Head, Center Chief Office of the Center Chief
2. Pays the Bill	2. Issues Official Receipt		None		5 Minutes	Reservation Officer
3. Uses the function room	3. Ensure completeness of amenities		Depends on the room/amenities rented and time of usage		Depends on the time of usage of room/amenities	Reservation Officer, FASSU Head, Center Chief Office of the Center Chief
	TOTAL:		Depends on the room/amenities rented and time of usage		17 Minutes

TESDA Training Center (Internal Services)

Catering Services

Provision by TESDA Women’s Center of Catering Services to TESDA Offices in the Central Office.

Office or Division:		Office of the Administrator/ Center Chief
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		TESDA Offices in the Central Office
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Duly accomplished Catering Request Form				Canteen Manager
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submit duly accomplished Catering Request Form	1.1 Receives Catering Request Form		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	1.2 Checks whether the requesting office has an unsettled account.		None			Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	1.3.a. If with an unsettled account, denies the catering request; or 1.3.b. if without, processes catering requests.		None			Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	1.4. Prepares menu plan and computation of the cost of catering service based on prescribed pricing		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
2. Receives and agrees to the menu plan and catering service cost	2.1. Provides the menu plan and catering service cost		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	2.2. Endorses menu plan to the kitchen staff and service attendants		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
3. Receives catering services	3.1. Renders catering services		None		5 Minutes	Canteen Supervisor Center Chief Office of the Administrator/ Center Chief
	3.2 Prepares and issues billing statements for catering services related		None		Depends on the request of the client	Canteen Supervisor Center Chief
4. Pays the bill	4.1. Receives payment 4.2 Issues Official Receipt		None		5 Minutes	Canteen Supervisor Center Chief
	TOTAL:		Based on the agreed cost of catering services		25 Minutes

Dormitory Services

Selected TESDA Training Centers provide dormitory services to internal clients.

Office or Division:		TESDA Training Center
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		TESDA offices, officials, and employees
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Registration Form				Dormitory Manager
2. Order of Payment				Dormitory Manager
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries about room availability	1. Answers queries and provides Registration Form		None		5 Minutes	Dormitory Manager Administrator/Center Chief Office of the Administrator/ Center Chief
2. Fills out and submits Registration Form	2. Receives				5 Minutes	Dormitory Manager Administrator/Center Chief Office of the Administrator/ Center Chief
3. Receives the Order of Payment and pays the dormitory fee	3. Accepts payment and issues Official Receipts		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP200/ Pax/day Non-Aircon Room: PHP75/ Pax/day		1 Minute	Cashier Administrator/Center Chief Office of the Administrator/ Center Chief
4. Presents the OR to the Dormitory Manager	4.1. Receives payment		None		3 Minutes	Dormitory Manager Administrator Office of the Administrator
5. Checks in to the designated room	5. Ensures completeness of amenities		None		3 Minutes
	TOTAL:		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP200/ Pax/day Non-Aircon Room: PHP75/ Pax/day		17 Minutes

Issuance of Supplies Available on Stock

This service provides the supplies and materials needed by the different offices for their day-to-day operations. National government agencies are mandated to buy their common supplies from the Procurement Service (PS-DBM). The supplies being procured from PS-DBM are based on the submitted Annual Procurement Plan (APP) of the various offices.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Offices, officials, and employees of the Regional/Provincial Training Center
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Duly accomplished Requisition and Issue Slip (RIS) (1 original, 2 photocopies)				Office of the Administrator of RTC/PTC
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submit RIS	1.1 Receives RIS		None		2 Minutes	Supply Officer Administrator Office of the Administrator
	1.2 Checks if the requested items are included in the approved Annual Procurement Plan (APP) and if available in stock.		None		10 minutes	Supply Officer Administrator Office of the Administrator
	2.a. If included in the APP and available on stock, issues supplies being requested; Or		None		10 Minutes	Supply Officer Administrator Office of the Administrator
	2.b. If the supplies requested are neither included in the APP nor available in stocks, return the RIS to the requesting office for the preparation of Purchase Request (PR)		None		30 Minutes	Supply Officer Administrator Office of the Administrator
	TOTAL:		None		52 Minutes

Procurement of Supplies, Equipment, and Services

This service provides the supplies, equipment, and, services needed by the different TESDA offices in the implementation of their programs, projects, and activities.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Offices, officials, and employees of the Regional/Provincial Training Center
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Purchase Request (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
2. Request for Quotation (RFQ) with Price Quotation Form (PQF) (1 original)				Office of the Administrator or RTC/PTC
3. Abstract of Price Quotation (1 original, 3 photocopies)				Office of the Administrator or RTC/PTC
4. Purchase Order/Job Order (1 original, 3 photocopies)				Office of the Administrator or RTC/PTC
5. Inspection and Acceptance Report (IAR) (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
6. Requisition and Issue Slip (RIS) (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
7. Property Acknowledgement Receipt (PAR) (2 original)				Office of the Administrator or RTC/PTC
8. Inventory Custodian Slip (ICS) (2 original)				Office of the Administrator or RTC/PTC
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submits PR	1.1. Receives PR		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.2. Checks if the requested items are included in the approved Annual Procurement Plan (APP)		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.3. Processes PR and checks completeness of specifications		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.4. Determines the Approved Budget for the Contract (ABC) through Price Monitoring		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.5. Prepares Request for Quotation (RFQ) with Price Quotation Form (PQF) once the ABC has been derived		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.6. Posts RFQ in the PhilGEPS, website of the Procuring Entity, and at any conspicuous place on the premises if ABC is above PHP50,000.00 (Deadline for submission of quotations may be extended thrice if none or less than the required number of quotations is received (For Shopping – Sec 52.1.b of the IRR of RA 9184)		None		Average Minimum: 6 days Average Maximum: 18 Days	Supply Officer Administrator Office of the Administrator
	1.7. Sends RFQ to at least three (3) suppliers		None		1 Day	Supply Officer Administrator Office of the Administrator
	1.8. Prepares Abstract of Price Quotations upon receipt of at least three (3) quotations within the prescribed deadline For Small Value Procurement (SVP), receipt of at least one (1) quotation sufficient to proceed with the evaluation thereof.		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.9. Checks the completeness and validity of the documentary requirements of the supplier with the Lowest Calculated and Responsive Quotation.		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.10 Prepares Purchase Order/Job Order (POJO).		None			Supply Officer Administrator Office of the Administrator
	1.11 Process the Obligation Request and Status (DRS)/ Purchase Order/Job Order.		None		3 Days	Financial Analyst Administrator Office of the Administrator
	1.12 Provide the winning supplier copy of the approved POL for conformity. Supplied Service provider delivers goods within 7 days or services within 15 to 30 days		None		1 Day	Supply Officer Administrator Office of the Administrator
	1.13. Inspects and accepts deliveries		None		1 Day	Inspector Supply Officer Administrator Office of the Administrator
	1.14 Prepares RIS/ICS PAR for the issuance of delivered goods/services to end-users/requesting office		None		1 Day	Supply Officer Administrator Office of the Administrator
2. Receives goods/ services	2.1 Issues goods/ services to end users/ requesting office/s		None		10 Minutes	Supply Officer Administrator Office of the Administrator
	TOTAL: (From the receipt of Purchase Request to the preparation of DV)				Average Minimum: 14 Days, 20 Minutes Average Maximum: 26 Days, 20 Minutes
Procurement of Supplies, Equipment, and Services is covered under RA 9184 and its Revised IRR. Procurement of Supplies, Equipment, and Services is qualified for Multi-Stage Processing.

Rental of Function Room

Function Rooms at the TESDA Training Center.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Offices, officials, and employees of the Regional/Provincial Training Center
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Online Reservation Form				Reservation Officer
2. Order of Payment				Reservation Officer
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes the Online Reservation Form	1.1 Receives and confirms accomplished Online Reservation Form		None		2 Minutes	Reservation Officer, FASSU Head, Center Chief Office of the Center Chief
	1.3 Issues Order of Payment		None		5 Minutes	Reservation Officer
2. Pays the Bill	2. Issues Official Receipt		None		5 Minutes	Cashier, FASSU Head Center Chief
3. Uses the function room	3. Ensures completeness of amenities		Depends on the room/amenities rented and time of usage		Depends on the time of usage of room/amenities	Reservation Officer, FASSU Head, Center Chief Office of the Center Chief
	TOTAL:		Depends on the room/amenities rented and time of usage		17 Minutes

TESDA Administered School (External Services)

Conduct for Assessment and Certification

The process where TVET graduates or workers apply for assessment to obtain a National Certificate (NC) or Certificate of Competency (CoC)

Office or Division:		Office of the Administrator
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Those who are interested to take the assessment in the different qualifications offered by the TESDA Administered School
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE

CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSONAL RESPONSIBLE
1. Accomplish Application Form and Self–Assessment Guide	1.1 Check the Forms		None		5 Minutes	CAC Processing Officer
1. Secures Order of Payment	3. Issues Order of payment		None		2 minutes	CAC Processing Officer Administrator Office of the Administrator
2. Pays assessment fee (for walk-in applicants)	2.1 Accepts payment and issues Official Receipt		The fee depends on the qualification		2 Minutes	Cashier Administrator Office of the Administrator
3. Submits Official Receipt Number is indicated	3.1 Receives and checks the Official Receipt Number		None		1 Minute	CAC Processing Officer AC Manager Administrator Office of the Administrator
4. Receives Admission slip	4.1 Issues Admission slip		None		1 Minute
5. Undergoes Assessment					1 day	CAC Processing Officer AC Manager Administrator Office of the Administrator
	TOTAL:		The fee depends on the qualification		1 day and 6 Minutes

Application for Scholarship and Enrolment Procedures

Office or Division:		Office of the Administrator/Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		– K12 Graduates; – Working Age Population; – Any citizen who are qualified for a given Training Program
CHECKLIST OF REQUIREMENT				WHERE TO SECURE
1. Duly accomplished Registration Form/Enrolment Office of the Form (1 original) (MIS 03-01, Ver 2020)				Office of the Administrator/Information Office
2. Form 137/ ALS Certificate/ Transcript of Records/ Diploma / High school Diploma / equivalent (1 certified true photocopy)				Last School Graduated or Attended / Applicant
3. NSO/PSA Birth Certificate (1 photocopy)				Philippines Statistic Authority
4. Marriage Certificate (for married women only) (1 photocopy
5. Pictures a. Passport size, white background with name tag (4 pieces) (w/ collar and non-digital) b. 1 x 1, (5 pieces)				Applicant
6. Medical Certificate (1 original)				Government Hospital
7. Barangay Clearance (Optional) (1 original)				Office of the Barangay Captain
8. Certificate of Completion for OJT/SIL or certificate of Employment for those directly employed.				Office of the Barangay Captain
CLIENTS STEPS	AGENCY ACTIONS		FEES TO PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries on the training available for enrollment	1.1 Provides Information on the available training and Programs 1.2 Issues Applicant’s Information Sheet and Interview Sheet		None		5 Minutes	Front Desk Officer Administrator Office of the Administrator/Center Chief
2 Fills out and submits Applicant’s Information Sheet and Interview Sheet	2. Checks completeness of Applicant’s Interview Sheet		None		15 Minutes	Trainer Administrator Office of the Administrator
3.a. Attends Interview 3.b. Takes Qualifying Exams	3.1.a. Interviews and assesses applicant; or 3.1.b. Administers qualifying examination 3.2. Issues registration form and list of requirements		None		20 Minutes Or 1 Hour, 15 Minutes	Trainer Supervisor Administrator Office of the Administrator Testing Officer Center Chief
4. Accomplishes registration form and receives a list of requirements (MIS 03-01, Ver 2020)	4. Evaluates requirements as to completeness and correctness		None		20 Minutes	Register Administrator Office of the Administrator/Center Chief
5. Receive admission slip	Encode student’s registration to T2MIS and issues admission slip		None		15 Minutes	Register Administrator Office of the Administrator/Center Chief
	TOTAL:		None		1 Hour, 15 Minutes Or 2 Hours, 10 Minutes

Application for Training (Diploma Program)

This service pertains to the Inquiry of a client to certain training program of his interest and conduct of qualifying examination.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		– K12 graduates; – ALS Secondary Completers; – College Undergraduates
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Transcript of Records (TOR) (1 photocopy)				Last School Attended
2. Form 138 (1 photocopy)				Last School Attended
3. Certificate of Good Moral Character (1 original)				Last School Attended
4. Medical Certificate (RHU) (1 original)				RHU
5. Birth Certificate (1 photocopy)				PSA
6. Police Clearance (1 original)/Brgy. Clearance				Local Municipal Office/City Hall/ City Municipal Police Station
7. Marriage Contract (if married) 8. Certificate Transfer Credential (if Transferee) 9. Certificate of indigence, Certification of Non-filling of Income Tax (for high school grad & college undergrad)				Applicant
10. Certificate of Residency for high school grad & college undergraduates)				Applicant
11. Picture a. 1×1 (1 pace b. Passport-size pictures white background, with name tag (1 piece) 2 pcs				Applicant
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquiries on the training program offered by the institution	1. Provides information on the training program and corresponding requirements.		None		5 Minutes	Front Desk Officer Administrator Office of the Administrator
2. Accomplishes the attendance sheet for the qualifying exam and submits Form 138 of Transcript of Records if college undergraduate	2. Checks authenticity and validity of required documents.		None		5 Minutes	Guidance Counselor
3. Takes the qualifying examination	3.1. Administers the qualifying examination.		None		1 Hour	Administrator Office of the Administrator
	3.2. Processes the examination.		None		10 Minutes	Guidance Counselor Administrator Office of the Administrator
	3.3. Provides feedback to the client.		None		10 Minutes	Guidance Counselor Administrator Office of the Administrator
4. Receives the list of requirements for enrollment	4. Informs the client of the registration process and requirements.		None		5 Minutes	Guidance Counselor Administrator Office of the Administrator
	TOTAL:		None		1 Hour, 35 Minutes

Issuance of Certificate of Training

Certificates of Training are issued/released to graduates after their completion of a TESDA registered training program.

Office or Division:		Office of the Administrator/Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen
Who may avail:		Graduates of the training program offered by the Training Center
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Dully accomplished Request Form				Registrar’s Office
2. Clearance 3. Certificate of Completion for OJT/SIL for qualifications that require OJT/SIL or Certificate of Employment for those directly employed.				Registrar’s Office
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Accomplishes the request form and submits the requirements	1.1 Checks the authenticity and validity of the documents submitted		None		5 Minutes	Register Administrator Office of the Administrator/Center Chief
	1.2. Verifies/Checks the name of the graduate in the Master list		None		20 Minutes	Register Administrator Office of the Administrator/Center Chief
2. Receives Certificate of Training and signs the Training Certificate Record Book	2. Releases Certificate of Training		None		5 Minutes	Register Administrator Office of the Administrator/Center Chief
	Total:		None		30 Minutes or 10 Minutes

Issuance of Transcript of Records

This service pertains to the Issuance of a Transcript of Record to a graduate of a certain training program offered by the institution.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Graduates of TESDA Administered Schools
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Clearance Registrar’s Office				Registrar’s Office
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Requests for the release of Transcript of Records	1. Issues clearance request form and informs the graduate of the requirements for the release		None		5 Minutes	Registrar Administrator Office of the Administrator
2. Accomplished the request form and submits together with clearance requirements to the registrar	2.1. Checks and verifies records 2.2. Checks authenticity and validity of submitted documents		None		3 Days	Registrar Administrator Office of the Administrator
3. Pays required fee for the Transcript of Records release	3. Issues Official Receipts		PHP 25		5 Minutes	Cashier Administrator Office of the Administrator
3. Claims the Transcript of Records and sign on the TOR Record Book	4. Releases of Transcript of Records		None		5 Minutes	Registrar Administrator Office of the Administrator
	TOTAL:		PHP 25		3 Days, 15 Minutes

Dormitory Services

Selected TESDA Training Centers provide dormitory services to external clients.

Office of Division		Office of the Administrator / Center Chief
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen G2B – Government to Business G2G – Government to Government
Who may avail:		Trainees, Job Order Personnel, and others referred by TESDA
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Registration Form				Dormitory Manager
2. Order of Payment				Dormitory Manager
CLIENT STEP	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquires room availability	1. Answers queries and provides Registration Form		None		5 Minutes	Dormitory Manager Administrator Office of the Administrator
2. Fills out and submits Registration Form	2. Receives accomplished Registration Form And issues Order of Payment		None		5 Minutes	Dormitory Manager Administrator Office of the Administrator
3. Receives the Order of Payment and pays the dormitory fee	3. Accepts payment and issues Official Receipt		Rates may vary depending on the training center, but do not exceed these: Aircon		1 Minute	Cashier Administrator Office of the Administrator
			Aircon Room: PHP150/ pax/day Non-Aircon Room: PHP50/ pax/day
5. Checks in to designated room	5. Ensures completeness of amenities		None		3Minutes	Dormitory Manager Administrator Office of the Administrator
	TOTAL:		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP150/ pax/day Non-Air con Room: PHP50/ pax/day		17 Minutes

TESDA Administered School (Internal Services)

Dormitory Services

Selected TESDA Training Centers provide dormitory services to internal clients.

Office or Division:		TESDA Training Center
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		TESDA offices, officials and employees
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Registration Form				Dormitory Manager
2. Order of Payment				Dormitory Manager
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Inquires room availability	1. Answers queries and provides Registration Form		None		5 Minutes	Dormitory Manager Administrator/Center Chief Office of the Administrator/ Center Chief
2. Fills out and submits Registration Form	2. Receives		None		5 Minutes	Dormitory Manager Administrator/Center Chief Office of the Administrator/ Center Chief
3. Receives the Order of Payment and pays the dormitory fee	3. Accepts payment and issues Official Receipts		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP200/ Pax/day Non-Aircon Room: PHP75/ Pax/day		1 Minute	Cashier Administrator/Center Chief Office of the Administrator/ Center Chief
4. Presents the OR to the Dormitory Manager	4.1. Receives payment		None		3 Minutes	Dormitory Manager Administrator Office of the Administrator
5. Checks in to designated room	5. Ensures completeness of amenities		None		3 Minutes
	Total:		Rates may vary depending on the training center, but do not exceed these: Aircon Room: PHP200/ Pax/day Non-Aircon Room: PHP75/ Pax/day		Minutes

Issuance of Supplies Available on Stock

This service provides for the supplies and materials needed by the different offices for their day-to-day operations. National government agencies are mandated to buy their common supplies from the Procurement Service (PS-DBM). The supplies being procured form PS-DBM are based on the submitted Annual Procurement Plan (APP) of the various offices.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Simple
Type of Transaction:		G2G – Government to Government
Who may avail:		Offices, officials and employees of the TESDA Administered School (TAS)
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Duly accomplished Requisition and Issue Slip (RIS) (1 original, 2 photocopies)				Office of the Administrator of RTC/PTC
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submit RIS	1.1 Receives RIS		None		10 Minutes	Supply Officer Administrator Office of the Administrator
	1.2 Checks if the requested items are included in the approved Annual Procurement Plan (APP) and if available on stock.		None		10 minutes	Supply Officer Administrator Office of the Administrator
	2.a. If included in the APP and available on stock, issues supplies being requested; Or		None		10 Minutes	Supply Officer Administrator Office of the Administrator
	2.b. If the supplies requested are neither included in the APP nor available on stocks, returns the RIS to the requesting office for the preparation of Purchase Request (PR)		None		30 Minutes	Supply Officer Administrator Office of the Administrator
	TOTAL:		None		52 Minutes

Procurement of Supplies, Equipment, and Services

This service provides for the supplies, equipment, and services needed by the different TESDA offices in the implementation of their programs, projects, and activities.

Office or Division:		Office of the Administrator of RTC/PTC
Classification:		Complex
Type of Transaction:		G2G – Government to Government
Who may avail:		Offices, officials, and employees of the TESDA Administered School (TAS)
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
1. Duly accomplished Purchase Request (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
2. Request for Quotation (RFQ) with Price Quotation Form (PQF) (1 original)				Office of the Administrator or RTC/PTC
3. Abstract of Price Quotation (1 original, 3 photocopies)				Office of the Administrator or RTC/PTC
4. Purchase Order/Job Order (1 original, 3 photocopies)				Office of the Administrator or RTC/PTC
5. Inspection and Acceptance Report (IAR) (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
6. Requisition and Issue Slip (RIS) (1 original, 2 photocopies)				Office of the Administrator or RTC/PTC
7. Property Acknowledgement Receipt (PAR) (2 original)				Office of the Administrator or RTC/PTC
8. Inventory Custodian Slip (ICS) (2 original)				Office of the Administrator or RTC/PTC
CLIENT STEPS	AGENCY ACTIONS		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Submits PR	1.1. Receives PR		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.2. Checks if the requested items are included in the approved Annual Procurement Plan (APP)		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.3. Processes PR and checks completeness of specifications		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.4. Determines the Approved Budget for the Contract (ABC) through Price Monitoring		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.5. Prepares Request for Quotation (RFQ) with Price Quotation Form (PQF) once the ABC has been derived		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.6. Posts RFQ in the PhilGEPS, website of the Procuring Entity, and at any conspicuous place on the premises if ABC is above PHP50 000.00 (Deadline for submission of quotations may be extended thrice, if none or less than the required number of quotations is received (For Shopping – Sec 52.1.b of the IRR of RA 9184)		None		Average Minimum: 6 days Average Maximum: 18 Days	Supply Officer Administrator Office of the Administrator
	1.7. Sends RFQ to at least three (3) suppliers		None		1 Day	Supply Officer Administrator Office of the Administrator
	1.8. Prepares Abstract of Price Quotations upon receipt of at least three (3) quotations within the prescribed deadline For Small Value Procurement (SVP), receipt of at least one (1) quotation sufficient to proceed with the evaluation thereof.		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.9. Checks the completeness and validity of the documentary requirements of the supplier with the Lowest Calculated and Responsive Quotation.		None		2 Days	Supply Officer Administrator Office of the Administrator
	1.10 Prepares Purchase Order/Job Order (POJO).		None			Supply Officer Administrator Office of the Administrator
	1.11 Process the Obligation Request and Status (DRS)/ Purchase Order/Job Order.		None		3 Days	Financial Analyst Administrator Office of the Administrator
	1.12 Provide the winning supplier copy of the approved POL for conformity. Supplied Service provider delivers goods within 7 days or services within 15 to 30 days		None		1 Day	Supply Officer Administrator Office of the Administrator
	1.13. Inspects and accepts deliveries		None		1 Day	Inspector Supply Officer Administrator Office of the Administrator
	1.14 Prepares RIS/ICS PAR for the issuance of delivered goods/services to end-users/requesting office		None		1 Day	Supply Officer Administrator Office of the Administrator
2. Receives goods/ services	2.1 Issues goods/ services to end users/ requesting office/s		None		10 Minutes	Supply Officer Administrator Office of the Administrator
	TOTAL: (From the receipt of Purchase Request to the preparation of DV)				Average Minimum: 14 Days, 20 Minutes Average Maximum: 26 Days, 20 Minutes

Citizen's Charter

Technical Education and Skills Development Authority

Regional Training center - korea Philippines vocational training center, Davao

CITIZEN'S CHARTER

Reference:TESDA CITIZEN'S CHARTER(CY 2021 Edition)

list of services

TESDA Training Center (External Services)

TESDA Training Center (Internal Services)

TESDA Administered School (External Services)

TESDA Administered School (Internal Services)

Reference:
TESDA CITIZEN'S CHARTER
(CY 2021 Edition)